All payments and deposits are non-refundable.
Please understand that if you forget or cancel your appointment without giving the proper time frame of notice, we miss the opportunity to assist other clients who may be on our waitlist to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment booked months ago or from the challenges of life. Since the services are reserved for you, a cancellation fee will apply. The cancellation fee will be the total of your booked services. We will be asking for a credit card to have on file. You will not be able to rebook until the cancellation fee has been paid.
Contact us for any questions related to refunds and returns.